Knowledge Services Case Study
Since it was founded, the U.S. Agency for International Development (USAID) has developed innovative solutions to assist a world in need. USAID operates on a global scale with Missions in more than 100 countries, and facilitates projects in virtually every sector, from economic development to health and beyond. As a result, USAID is a recognized leader with a wealth of knowledge relevant to future work in foreign affairs. To an agency with this breadth and depth of reach, its institutional memory needs to be highly developed, with the ability to retrieve and utilize information readily and efficiently from the vast repository at its disposal.
As the prime contractor, Bridgeborn provides professional support services in the transformation of the Knowledge Services Center (KSC) as the foundation for managing, navigating, and sharing its information assets. Bridgeborn provides overall leadership and project management for the Knowledge Service Center (KSC) and Development Experience Clearinghouse (DEC) in the CIO’s office of USAID. The KSC is a central resource for decision support for senior staff, transition planners, field staff implementing USAID projects and evaluators assessing performance. Bridgeborn also supports new initiatives within the DEC, including development of new web 2.0 enabled systems that help socialize the online content and re-designing web portals for knowledge management. In a recent project that was subsequently assessed at CMMI Level 3, Bridgeborn upgraded and modernized the DEC from a proprietary, in-house software platform to Inmagic Presto, a leading edge commercial product. The new DEC uses web 2.0 tools and technologies such as social media, wikis, blogs, and document tagging, and supports mobile devices.
Business Intel Case Study
Every organization, whether commercial, governmental, or military, collects data about itself, its customers and their business. Key to formulating strategies and decision making is the ability to synthesize that data into a form that makes it readily available and easily understandable.
Since 2008, Bridgeborn has worked with the US ARMY Architecture Integration Management Directorate (AIMD) to do just that. AIMD's mission is to integrate operational architectures with ARMY doctrine and to make that data available in usable form for more efficient reporting and analytics. With over 600 operational architectures describing relationships and use cases; referencing equipment, organizations and personnel, from multiple databases, is a daunting task.
Bridgeborn's efforts yielded a reusable framework, the Architecture Visualization and Analysis (AVA) solution, that utilized web services to extract, transform and load architecture data. This process left the data in place, with its original stakeholders, while making it available to any application or purpose. Bridgeborn then transformed the data outputs of these web services into a rich, interactive reporting application; resulting in a more effective and efficient decision making process, saving time, money and resources.
Business Intel Case Study
The US Navy is responsible for managing ship alterations while vessels are in dry-dock. The lack of consistent data collection and adequate tools for plannning, reporting and scheduling, exacerbated the challenges inherent in this process, and resulted in limited visibility into, and understanding of, the existing conditions and configuration of shipboard spaces.
Bridgeborn developed a Ship Logistics System to support Mission Readiness by creating a secure web-based platform where critical shipalt data can be easily added, updated, accessed and shared. Using web services and Bridgeworks™ visualization technology, the system supports the clients’ need for disparate groups to manage, track and schedule ship alterations. The 3D ship environment provides a familiar and intuitive environment to query databases and display the selected hull and effected compartments through an intuitive 3D view. These reports can be easily understood at-a-glance and include advanced drill down functionality for viewing specified compartments in current view, preview and proposed changes.
The result was a web-based ship alteration and configuration control toolset that improved mission readiness, mitigated risk; reduced alteration costs; saved time and enabled the client to capitalize on opportunities by providing a better, more effective system for handling ship check data.
US Army G2
Business Intel Case Study
The US ARMY G2 (Intelligence) needed a solution to make decisions on extensive collections of Department of Defense Architecture Framework (DoDAF) data. The Client also needed to provide the DoDAF community with a better understanding of complex architectures in terms of broader relevancy to defense planning, operations, and tactics.
In response to this need, Bridgeborn developed a comprehensive Architecture Visualization and Analysis (AVA) solution for a service-leading DoDAF community. Using an extract, transform, load, and visualize (ETL-V™) process, Bridgeborn connected DoDAF data with relevant data extracted from a number of disparate sources. By utilizing a combination of robust XML technologies and lightweight programming in a Rapid Application Development (RAD) environment, AVA connects ETL outputs to digital dashboards and presentation media. The result is a solution that allows the client to present DoDAF data to a broader community (non-DoDAF experts) and use that information in a collaborative environment.
Bridgeborn’s AVA provides decision makers with “at-a-glance” visibility into workings of complex service organizations, systems, dependencies, and requirements, as well as “drill down” capabilities to data required for verifying and validating decisions. This capability reduces time needed to understand DoDAF data and will greatly increase leaders’ ability to quickly and accurately make decisions.
Business Intel Case Study
The US Army's Future Combat Systems (FCS) project was designed as a modernization program to connect a family of systems over a common network. This integration of systems would provide a measurable advantage in complex and challenging environments. However, this concept placed upon subject matter experts the requirement of having deep and sophisticated knowledge of thousands of complex components, systems, and procedures. The sheer volume and density of data associated with this project challenged the Army’s ability to understand the process and verify results.
Bridgeborn provided agile tools that gave system integrators and other subject matter experts the ability to associate data with high fidelity 3D environments depicting integrated operation use cases (IOUCs) for FCS platforms and systems. Information linked to these environments included assessment objectives, design documents, requirements data, and the outputs of OneSAF Testbed simulations. The solution provided a common metaphor through which experts from different domains (soldiers, engineers, managers) could communicate without losing sight of relevant detail from their respective domains. The entire solution was lightweight and delivered over the web to standard personal computers, making it easily accessible.
Bridgeborn’s support of FCS provided the US ARMY and the lead system integrator (LSI) with a clearer understanding of their Integrated Operational Use Cases by dramatically increasing traceability and visibility into and across disparate data sets. Our intuitive, 3D environments reduced time to decision by delivering “at a glance” views of complex information and resulted in higher confidence in their decisions. Additionally, this solution greatly improved enterprise-wide communication across the program’s diverse stakeholders.
Department of Homeland Security/FEMA
Preparedness Exercise and Training Case Study
In response to Homeland Security Presidential Directive 8, the Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA) was tasked to establish technology solutions in support of the Homeland Security Exercise and Evaluation Program (HSEEP). This effort includes a multi-year planning system for scheduling, designing, and evaluating nationwide exercises.
Starting in 2004, Bridgeborn began development of the HSEEP Toolkit, an integrated suite of applications to plan and execute capability-based exercises. In its second decade, the HSEEP Toolkit supports over 28,000 users within the Continental United States. The software is accessible in unclassified mode via common web browsers. The HSEEP Toolkit consists of the following:
National Exercise Schedule System (NEXS): Coordinating across all levels of government required an online system that allows exercise planners to synchronize exercises and provide visibility into exercises that overlapped domains. Developed and deployed by Bridgeborn, NEXS enabled the linking of exercises at all levels of government. Working closely with DHS and its stakeholders, Bridgeborn incorporated standardized methods, capabilities-based planning, clarified HSEEP terminology and bridged exercise scheduling into the broader exercise planning process.
The NEXS System formalized the exercise scheduling process by providing DHS with a set of intuitive, web-accessible tools. Web delivery increased the user base and usability and advanced reporting features give DHS foresight into upcoming exercises. Pattern recognition capabilities allow DHS to more effectively allocate funds by combining or separating exercises as well as to determine how and where exercise resources are best used to seek efficiencies that save both time and money in the planning process. Additional value was realized by the client because the standardized data format used by Bridgeborn has allowed DHS to take the NEXS from being exclusively intra-agency to inter-agency. This inter-agency use will alleviate redundant data entry and scheduling, which saves both time and money.
Design and Development System (DDS): A project management tool and comprehensive tutorial for the design, development, conduct, and evaluation of exercises. Checklists, document templates, and instructions are included for planning and executing exercises from the initial planning stages to the after action report and improvement planning.
The Corrective Action Program (CAP) Systems: A web-based application that enables users to prioritize, track, and analyze improvement plans developed from exercises and real-world events. Features of the CAP System include Improvement Plan creation and maintenance, corrective action assignment and tracking, and reporting and analysis.
Prior to Bridgeborn’s support of Department of Homeland Security, DHS had little in the way of software solutions or a web site for communication to the exercise community. The applications and services Bridgeborn provided enable DHS to fulfill its mission for conducting exercises consistently across all levels of government; additionally, the tools have facilitated, promoted and improved communication from DHS to its user base and constituents by allowing DHS staff to easily update and deliver critical information to the exercise community in a timely manner. This improved communication allows DHS to effectively coordinate their exercise programs and the ease-of-use of the tools designed by Bridgeborn has increased user acceptance of HSEEP.
Afghan Technical Vocational Institute
Education and Training Case Study
Bridgeborn developed a Training Delivery Platform™ (TDP) for the Afghan Technical Vocational Institute (ATVI). The Institute, funded partly by USAID and partly by commercial partners, was preparing courses and curricula to train students in the key sectors of horticulture, construction, information and communications technology and vehicle maintenance. Because of scarcity of both training materials and funding for staff, alternative methods for training delivery were needed to accomplish educational goals. Bridgeborn developed automotive repair courseware based on its Bridgeworks™ platform, a 3D interactive, web based framework. The use of Bridgeworks™ provided multiple benefits over more traditional training methods.
Because equipment was limited, not all students could have ready access to vehicle systems and components. The Bridgeworks™ based 3D lessons allowed all students to access the material, frequently, and due to the fact that lessons were web based, at their convenience.
Students could see functioning components from angles and views that would have been impossible in real life. This allowed the student to visualize complex concepts, such as the inner workings of an internal combustion engine or an entire automotive power train in one interactive, animated view. These views represented working models of a 4 cylinder diesel engine, its four stroke internal combustion cycle, brake assembly and drive train. While not, strictly speaking, "hands-on" experience, the models provided valuable exposure to the structure and components and their functioning; with the added benefit of being universally and constantly available. Additionally, components would assemble and disassemble, complete with 3D labels at the push of a button.
Because students could study independently and at their own pace, less direct instructor time was necessary to allow the students to gain a thorough understanding of the material. The animated 3D features of the lessons made the components and processes virtually self-explanatory.
Subsequently, time spent with actual components was used to greater effect due to the fact the students had already gained a familiarity through the Bridgeworks™ modules.
Education and Training Case Study
Georgetown University Medical School was encountering dramatic decreases in the availability (and increases in cost) of cadavers for their extensive and comprehensive “hands on” training of human anatomy. The client needed to fill this void with a training solution that could support its existing curriculum.
Working in conjunction with leading, tenured professors and doctors at Georgetown, Bridgeborn created content that could be delivered via the web or used in the classroom as part of their curriculum. The training solution used Bridgeworks™ to power high fidelity, photo-realistic 3D renderings of the lower arm and hand. Using effects such as animations and dissolves, the deliverable taught students complex motions and movements (movements that would have been under the skin of a live subject and therefore, hidden) including pronation of the arm and flexion and extension of the hand. Interaction between the web page and the 3D scene allowed students to click on any term and have it highlight the appropriate portion of the 3D scene.
Bridgeborn's deliverable proved to be a cost effective way to supplement training on scarce and expensive cadavers. The interactive 3D scene was portable, could be infinitely replicated, and could demonstrate complex motions and movements that had historically proved to be difficult to teach or understand through text books and static, 2D content.
Emirates Simulation Academy
Education and Training Case Study
As part of an initiative to engage its citizens in the development and maintenance of critical infrastructure, in this case power and energy, The United Arab Emirates, entrusted the founding of the Emirates Simulation Academy to the President of TriLink Systems,* Hal Paris. Mr. Paris was responsible for developing the curriculum and courseware as well as securing operational funding.
In support of that effort, Bridgeborn developed and deployed an online Training Delivery Platform (TDP). The TDP consists of a Learning/Content Management system complete with student tracking, grading, and content delivery. Interactive, 3D training tools were developed for system level (i.e. gas turbine) and component level (i.e. valves, pumps) visualizations. The TDP also integrated with high fidelity simulations and represented them through an interactive, 3D user interface. The overarching framework allows for extensibility to include additional content, new systems, integration with other simulators and reuse in 70+ languages.
*Trilink Systems is a wholly owned subsidiary of Bridgeborn, Inc.
Education and Training Case Study
Bridgeborn developed and deployed web-based, interactive 3D content for training on complex processes and procedures for the MH-60 Knighthawk. The solution, using Bridgeborn's patented, interactive 3D platform, Bridgeworks™, was conformant with ADL’s Shareable Content Object Reference Model (SCORM) and allowed for web-delivery as well as use in LAN or desktop environments. Features and functionality included interactive, 3D animations of critical procedures and fly-throughs of the cockpit to educate trainees on complex arrangements and equipment.
The web-based training solution provided the MH-60S community with best-available interactive, 3D content and an extensible html framework for inclusion of future training material. The solution was web-accessible to support distance learning and was SCORM conformant, allowing for “plug and play” reuse across multiple platforms such as Learning Management Systems and Content Management Systems. With interactive, 3D features in the Bridgeworks™ scene, the training time necessary to educate students on complex procedures and systems was reduced. Additionally, the ability to “train by doing” in 3D scene is both effective and engaging, and has been proven in multiple studies to increase retention rates thereby reducing need for continued, extensive training.
Safety and Security Case Study
Since 2006, Bridgeborn has been supporting the Department of Homeland Security with the design, development, conduct, evaluation, and improvement planning for multiple interagency, federal, state and local exercises. Bridgeborn has provided program management support for the following areas:
Bridgeborn has supported multiple National Level Exercises (NLE) including Top Official’s Exercise (TOPOFF) 3 and 4, NLE 2-2008, 2009, and 2010. Bridgeborn staff has served in key roles for the design, develop, conduct and evaluation for multiple NLEs, including serving as the Deputy Program Manager, Lead Exercise Planner, Lead Exercise Controller, Deputy Master Scenario Events List (MSEL) Manger and National Exercise Master Scenario Events List (NxMSEL) support staff.
Since the program’s inception, Bridgeborn’s support team to the Terrorism Prevention Exercise Program (TPEP) has taken a key role in helping prepare our law enforcement and intelligence communities to prevent and deter possible terrorist attacks. The primary mission of TPEP is to enhance overall terrorism prevention capabilities of the Nation through the conduct of prevention-focused exercises and support activities. These activities increase levels of awareness and cooperation and information sharing among homeland security, intelligence and law enforcement officials at all levels of government.
Bridgeborn has supported a broad base of state and regional exercises. These exercises have included assisting multiple universities and a professional sports team to prepare for a terrorism event during special events. Bridgeborn has assisted city and state response units exercise their ability to respond to events such as a train derailment or hazmat spill. Bridgeborn has also assisted states' most risk-sensitive organizations in testing their continuity of operations (COOP) plans. These COOP exercises assess the state’s ability to ensure the performance of essential functions and essential operations during a disaster.
Bridgeborn has played a leading role in supporting federal, state and local entities to develop and refine the overall approach to building realistic exercises. The company has a wealth of expertise on staff, including former national-level counterterrorism analysts, special operation and emergency response officials, all enabling us to develop credible exercises and to drive realistic exercise experiences.
Modeling and Data Visualization Case Study
Mature organizations provide continuous improvement environments that promote improved processes, products and services. Bridgeborn pioneered a new approach to such environments for the Air Force through a DARPA funded project by recreating the highly successful 18 day air campaign in Afghanistan known as Operation Anaconda. Bridgeborn identified, collected and processed terabytes of data from disparate data sources and file formats which were assembled into a web-based 3 Dimensional recreation of the campaign.
Bridgeborn's patented 3D interactive software powered a digital dashboard with sliding timeline access to mission reports, media, communications, and key events. A built in 3D environment gave analysts and historians the abiltiy to "play back" all the events over the 18 day period, including aircraft speed, heading, altitude and ordinance deployed. The 3D reconstruction provided unprecedented visibility into operations and dramatically improved the value of a lessons learned solution.
Modeling and Data Visualization Case Study
The middle of the 20th Century saw the rise of the use of nuclear power for the generation of electricity and the construction of dozens of nuclear power plants throughout the developed world. Following the high profile disasters of Three Mile Island and Chernobyl, there was very little growth, worldwide, of nuclear power, and the end of the century saw comparatively few new plants commissioned.
In what has been termed a Nuclear Renaissance, the first part of the 21st century has seen an increase in planning and construction of new facilities. That, combined with a workforce in the existing plants rapidly moving into retirement age, has created the need for a new generation of power plant operators.
While technology and plant design have changed during the intervening years, training has remained largely the same as it was in mid-century, with a reliance on printed mauals and PDF files. This re-birth of the industry, combined with the nuclear disaster at Fukushima, Japan have provided the impetus for newer, more effective and efficient methods of training personnel. Bridgeborn and its subsidiary, TriLink Systems have collaborated with L-3 Mapps, a leading global supplier of control and simulation solutions for power generation industries, to develop a visualization solution for L-3 Mapps' nuclear power simulators. Using the Bridgeworks™ 3D visualization platform, hundreds of data points, streamed from the simulator, are sampled five times per second and used to update, in real time, a 3D representation of the reactor and coolant system. This represents a number of advantages over more traditional training scenarios: at-a-glance understanding of both the overall state of the system, and subsystems for a number of process values (temperature, pressure, void fraction & enthalpy), gives the user a less abstract understanding of the system and function, allowing the user to visualize conditions and processes in areas that wouldn't be visible or accessible due to life threatening conditions within the reactor containment, and provides the ability to pinpoint what is affected by a particular condition.
US Air Force/Air Logistics Center
Logistics/Supply Chain Case Study
The Client was responsible for managing the overhaul of key manufacturing and repair lines at Tinker Air Force base. The project was scheduled to take 5+ years, cost in excess of $250MM and included Government employees and countless contractors and support teams. The team's mandate was to accomplish the task with a minimum of downtime, requiring that lines be kept running until replacements were operational, and then disassembled to create slack space for subsequent modifications. Further complicating the project, critical data sets including CAD assets and status reports were kept in over 14 different data sources.
Bridgeborn developed the Virtual Management Environment™ (VME) - a web-based solution for managing, tracking and coordinating progress on multiple, concurrent, time sensitive contracts. Leveraging Bridgeborn’s skills in Service-Oriented Architecture, web services and Extract Transform Load and Visualize (ETL-V™), Bridgeborn created a reusable framework that could represent multiple data sources (ranging from blueprints and CAD assets to standard relational database information) through a dynamic digital dashboard. The reporting mechanism in the dashboard used an intuitive, red-yellow-green “stoplight” metaphor to show progress mapped against a 3D, photo realistic view of the AF base. The buildings and cells within the dashboard connected to multiple data sources and gave the client a single view of the project and its status. Additionally, “drill down” capabilities allowed the client to use the VME to support high level decision making as well as access critical source data.
The Virtual Management Environment™ provided the user with an effective decision support solution that saved both time and money. The solution gave management and decision makers a single, intuitive reporting mechanism that pulled data from all relevant data sources, empowering them to make good, educated decisions quickly and easily. Additionally, web-delivery promoted collaborative use and alleviated “stove-piped” data and decision making that existed previously.